Free shipping on orders over €150
✦ Choose your airplant design
EN ▾

Terms of Service

Last updated: July 2026

Who you're buying from

etairnity.com is operated by Etairnity, Van Hogendorpstraat 159/2, 1051 BN Amsterdam, the Netherlands. KVK 65277406 · VAT NL002523579B24 · info@etairnity.com. By ordering you enter into a purchase agreement with us under these terms.

Products & prices

Our holders are handcrafted from natural oak; grain and tone vary piece to piece, and every air plant is unique — items may differ slightly from photos. Prices include VAT and are shown in EUR (or PLN on the Polish site); shipping costs are shown before you pay. We may correct obvious pricing errors; if an error affects your order, you may cancel it at no cost.

Ordering & payment

Payment is processed securely by Stripe (cards, iDEAL, BLIK, Przelewy24, Klarna). Your order is accepted when we confirm it by email. We may decline orders in cases of suspected fraud or reseller activity.

Delivery

We ship across the EU within 1–3 business days. Risk passes to you on delivery.

Returns & guarantee

Your 14-day right of withdrawal, our extended 30-day return policy, and the 2-year EU legal guarantee of conformity are described in our Shipping & Returns policy, which forms part of these terms.

Liability

To the extent permitted by law, our liability is limited to the amount you paid for your order. Nothing in these terms limits your statutory rights as a consumer, or our liability for intent, gross negligence, or harm to life or health.

Intellectual property

All content on this site — designs, photography, text — belongs to Etairnity and may not be reproduced without permission.

Governing law & complaints

These terms are governed by Dutch law; as a consumer you also keep the protection of the mandatory rules of your own country. Complaints: email info@etairnity.com — we respond within 5 business days. We may update these terms; the version published at the time of your order applies to it.